Skip to main content
Logo
Official Website Contact us
日本語 한국어 简体中文 繁體中文

FAQ

Search

search shadow
  1. JUNGLIA
  2. Tickets

Category

Tickets

Types of Tickets

  • About 1-Day Tickets
  • About Tickets for People with Disabilities

Premium Pass

  • What is a Premium Pass?
  • Where can I purchase a Premium Pass?
  • What should I do if I can’t make it in time for my Premium Pass session?
  • Can I enjoy the park without a Premium Pass?
  • How many Premium Passes are required for Buggy Voltage?

How to Purchase Tickets

  • Can I purchase tickets on-site?
  • If I live abroad, where can I purchase tickets?
  • Do 12-year-old elementary school students pay the adult rate? (At what age does the adult rate apply?)
  • What payment methods are available for tickets?

After purchasing the ticket

  • Where can I find my Ticket and payment details?

Change, Cancellation

  • Can I change the date of my ticket?
  • Can I cancel my ticket?
  • Can I change the date and time of my Premium Pass?
  • What happens to my tickets if the park is closed?
  • What happens to the Premium Pass if an attraction is closed?

The others

  • What documents prove residency in Japan?
  • What kind of physical original disability certificate do I need to present?" (Tickets for guests with disabilities)

Copyright © JUNGLIA . All Rights Reserved.

Official Website
日本語 한국어 简体中文 繁體中文